Privacy Policy
Effective date: [September 2025]
Who we are :
BlueCart Enterprise Ltd. operates https://bluecart.com.ng (the “Site”). We are an e-commerce retailer selling consumer electronics and accessories. If you have questions about this policy, contact us at [customer@bluecart.com.ng] or WhatsApp +234 806 262 0429.
Information we collect :
We collect information you provide directly (name, delivery address, phone number, email, order details, payment details where necessary) and technical information collected automatically (IP address, browser user agent, cookies, device information). Product order forms on the site collect delivery address, phone number, email and related fields.
How we use your information
We use your data to:
• Process and fulfill orders (billing, shipping, returns)
• Communicate order updates, promotions and customer service
• Detect and prevent fraud and abuse
• Improve the Site and customer experience
• Comply with legal obligations
Legal basis
We process personal data to perform contracts (your order), for our legitimate business interests (fraud prevention, site improvement), and where you’ve given consent (marketing emails).
Cookies & similar technologies
We use cookies to keep you logged in, remember your preferences, and analyze Site usage. If you leave a comment or use the login, the site sets cookies for convenience — similar to the default WordPress/WooCommerce cookie behavior. You can control cookies via your browser.
Third parties & sharing
We share data with third parties only as needed to fulfil your order (payment processors, delivery partners, analytics providers). Visitor comments and some interactions may be checked by automated spam detection services.
Retention
We retain order and account information for as long as necessary to provide services and meet legal obligations (e.g., tax, accounting), and comments and their metadata may be retained indefinitely to help moderate follow-ups.
Your rights
Where applicable you have the right to access, correct, delete or export your data, or to object to processing. To exercise rights contact [customer@bluecart.com.ng] or use the contact form on our Contact page.
Security
We implement reasonable administrative, technical and physical safeguards to protect personal data. However, no system is perfectly secure — contact us immediately if you suspect a breach.
Children
Our Site is not intended for children under 13. We do not knowingly collect data from children under 13.
Changes to this policy
We may update this policy. We’ll post the revised effective date on this page.
Contact
For privacy inquiries: [customer@bluecart.com.ng] or WhatsApp +2348062620429.